ISDIN Acniben Limpiador matificante (400ml)

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You can contact us through the chat available on the website during business hours, by emailhola@cmcosmeticadermatologica.com or at 636 69 96 85 and through WhatsApp at the same number .

The user has a maximum period of 14 calendar days from the delivery notified by the carrier to be able to express any complaint about the purchased product, without incurring any expense.

The guarantee on the purchase of the cosmetic product, attributable exclusively to the manufacturer, is two years .

The user/buyer must keep the original packaging of the item received, including the label printed by the transport company, and must provide evidence to justify the reason for the return. For more information , access your personal area to manage your return request.

Ardilaya SL may accept the return in which case the user/buyer must return the purchased item in the same state in which it was received to Ardilaya SL within 14 calendar days from the date on which Ardilaya SL has been informed of the exercise. of this right. Return costs will be free for the user/buyer. The refund will include the price paid for the item and shipping costs.

Once the carrier notifies Ardilaya SL of the delivery or availability of the shipment, it will automatically proceed to execute the refund order.

If Ardilaya does not accept the return, it must inform the user/consumer of the reasons for the rejection, without prejudice to being able to make a partial refund of the price paid.