Terms and Conditions

These Terms and Conditions, together with the Privacy Policy, Cookies Policy and current regulations, will regulate the relationship between users and Ardilaya SL.

The purchase of cosmetic products through this website implies acquiring the status of user and, therefore, full acceptance of these Terms and Conditions. The user must refrain from using this service if they do not agree with these Terms and Conditions.

By reading these Terms and Conditions in full, the user states:

• That understands and accepts them.

• That assumes all the obligations and rights established in the applicable regulations and in those referred to.

• That you have an antivirus program installed on your device.

• That your device's operating system is updated, as well as all installed programs and/or applications.

• That you will not use the device, when making the purchase, on a public Wi-Fi network, since the risk of insecure communication during the process is high.

• That he is of legal age.

• Which has generated a non-generic username and password with a minimum length of eight characters.

Ardilaya SL and/or modify the Terms and Conditions at any time, informing of any change in the references. The mere fact of subsequent access to the service implies acceptance of the obligations contained in the modified Terms and Conditions.

1.- Definitions

“ Products ”: Cosmetic items for sale.

“ User ”: Person who purchases one or more items through the website.

“ Web content ”: Description of the products with texts and photographs.

“Regulations”: Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and the rest of the provisions that regulate internet commerce.

“ Service ”: Describes access and use of the service through the Website.

“ Links ”: Links to other internet pages.

" Web ": https://cmcosmeticadermatologica.com/

“ Terms and Conditions ”: Regulation of use included in this text included on the Ardilaya SL website

“ User/consumer ”: Any person who, by requesting an ID and password, proceeds to purchase the cosmetic products advertised on the page.

2.- Ownership of the Service.

The owner of the Service is Ardilaya SL, with address at 78 Garcia de Paredes Street and with CIF B56299282, an entity established on August 8, 2023 before the Madrid Notary Mr. Luis Garay Cuadros, and registered in the Commercial Registry of Madrid, Volume 45583, Folio 134, Sheet M-801683.

Their website is https//:cmcosmeticadermatologica.com, and their email address info@cmcosmeticadermatologica.com.

2.2.- Service Content

The Service provided by Ardilaya SL consists of the possibility of purchasing, via the Internet, non-drug cosmetic products, through the corresponding form on its website.

2.3.- Registration.

In order to use the service, prior registration is required. user registration or in the order form in the payment gateway.

The data entered must be exact and truthful. As a registered user, the custody of the data is your exclusive responsibility, assuming any damages that may arise from its improper use, transfer, disclosure and/or loss.

3.- Rules for using the Service .

Ardilaya SL undertakes:

1. To use a secure https communication protocol on your website in order to protect the security of the information.

2. To have a valid security certificate that verifies the identity of the website.

3. To have a trust seal in order to guarantee quality and security in online sales.

4. To be adhered to a code of good e-commerce practices.

5. Not to request users, through email, for their access data or other data related to it.

6. To provide a double verification user account activation service.

7. Ardilaya SL reserves the right to block the user's account, temporarily or permanently, when it detects a violation of any of the rules established in these Terms and Conditions, or the applicable laws. In case of discrepancy or conflict with Ardilaya SL for this reason, you can contact Contact this through this form .

The user, for his part, undertakes:

1. To use the service in accordance with these Terms and Conditions and the provisions of current law.

2. Not to use another person's username or password, nor give access to third parties, unless access is blocked.

3. To respect the intellectual property rights that Ardilaya SL has regarding the contents of its page, not being able to use or transfer that information without the consent of Ardilaya SL.

4. And in general to comply with each and every one of the obligations that as a user are determined in the current legal provisions.

4.- The cosmetic products sold.

Ardilaya SL is the owner of the non-drug cosmetic items for sale through the website, but will not be responsible for damages of any nature derived from their use and use.

5.- Payment gateway in the Service for acquiring cosmetic products and payment methods accepted by Ardilaya SL.

In order to pay for the acquisition of cosmetic products, the user must formalize a contract with an entity that manages payment services or through applications such as ApplePay, GPay, or the payment gateway provided by SoftPay, or others. Ardilaya SL does not accept cash on delivery, prepaid or virtual cards.

6.- Shipping of purchased products.

Ardilaya SL has arranged the transportation service with several transport providers without assuming any responsibility derived from the shipment made. The specific price established for shipping will be indicated to the user in the order placed.

For the exclusive purpose of shipping the purchased cosmetic product, Ardilaya SL may, where appropriate and with the explicit consent of the user, provide the carrier in charge of the shipment with the carrier's address and a contact telephone number.

7.- Guarantees and/or returns.

The user has a maximum period of 14 calendar days from delivery notified by the carrier to be able to express any complaint about the product purchased, without incurring any expense.

The guarantee on the purchase of the cosmetic product, attributable exclusively to the manufacturer, is two years .

The user/buyer must keep the original packaging of the item received, including the label printed by the transport company, and must provide evidence to justify the reason for the return. For more information access your account.

Ardilaya SL may accept the return in which case the user/buyer must return the purchased item in the same condition in which it was received to Ardilaya SL. before 14 calendar days have elapsed from the date on which Ardilaya SL has been informed of the exercise of this right. Return costs will be free for the user/buyer. The refund will include the price paid for the item and shipping costs.

Once the carrier notifies Ardilaya SL of the delivery or availability of the shipment, it will automatically proceed to execute the refund order.

If Ardilaya does not accept the return, it must inform the user/consumer of the reasons for the rejection, without prejudice to being able to make a partial refund of the price paid.

8.- Advertising regulations.

The communications made by Ardilaya SL by electronic means, and the products offered through its website, must comply with current advertising regulations. Ardilaya SL must inform visitors, users and/or buyers of the possibility of restricting the advertising they do not wish to receive.

9.- Applicable legislation and competent jurisdiction.

For any questions, intelligence, execution or application of these Terms and Conditions, as well as any question related to the services offered by Ardilaya SL through its website, and resolution of disputes that may arise between Ardilaya SL and the users, both Parties agree to go to the Courts and Tribunals of the city of Madrid.